Support — AlfaCat app
Help for the AlfaCat mobile app.
Contact
Email [email protected] — questions, bug reports and suggestions are all welcome. We usually reply within a couple of days.
Common questions
Where does the data come from?
The app shows the same public end-of-day dataset as this website.
Quotes are not real-time: figures update once per trading day.
My watchlist or portfolio disappeared.
Both live only on your device — the app has no accounts and no cloud
sync. Deleting or reinstalling the app clears them; there is no way to
restore them from our side, because we never had them.
The app shows old data or empty screens.
The first launch needs an internet connection; afterwards the app
works from its local cache. If a screen looks stale, check the
connection and pull to refresh, or reopen the app.
Can I trade from the app?
No. AlfaCat is a read-only viewer for information and education. It
places no orders and connects to no broker.
Privacy
The app collects no data. Details: privacy policy.